Terms of Service - Translated

These Terms govern

  • the use of this Website e
  • any other Agreement or legal relationship with the Owner

in a binding way. Capitalized expressions are defined in the relevant section of this document.

The User is requested to read this document carefully.

The person responsible for this website is:

NoNeat by Marchetti Stefano | Via Cavalieri di Vittorio Veneto, 26 – 25039 Travagliato VAT number: IT 04182620981 – REA number: BS 594911

Owner email address:  support@storyvoter.com

Italian original version can be found here Terms of Service Original  

Information on this Website

A platform that allows you to manage and optimize the performance of Instagram and TikTok profiles.

To know at a glance

  • The right of withdrawal only applies to European consumers.
  • The use of this Website and the Service is reserved for Users of legal age under the applicable law .
  • Please note that certain provisions of these Terms may only be applicable to certain categories of Users. In particular, some provisions may apply only to Consumers or only to Users who do not act as Consumers. These limitations are always explicitly mentioned in each affected clause. In case of no mention, the clauses apply to all Users.


Unless otherwise specified, the conditions of use of this website set out in this section are generally valid.

Additional conditions of use or access applicable in particular situations are expressly indicated in this document.

By using this Website, the User declares to satisfy the following requirements:

  • There are no restrictions on Users with respect to whether they are Consumers or Professional Users.
  • The User is of legal age according to applicable law;


To use the Service, the User can open an account indicating all the data and information requested in a complete and truthful manner.
It is not possible to use the Service without opening a User account.

It is the responsibility of the Users to keep their access credentials securely and preserve their confidentiality. To this end, Users must choose a password that corresponds to the highest level of security available on this Website.

By creating an account, the User agrees to be fully responsible for any activity carried out with his login credentials. Users are required to inform the Owner immediately and unambiguously through the contact details indicated in this document if they believe that their personal information, such as the User account, access credentials or personal data, have been violated, unlawfully disclosed or subtracted.

Registration requirements

Registration of a User account on this Website is subject to the conditions specified below. By registering an account, the User confirms that they meet these conditions.

  • Opening accounts via bots or other automated means is not allowed.
  • Unless otherwise specified, each User can create only one account.
  • Unless expressly permitted, a user’s account cannot be shared with other people.

Account closure

The User is free to close his account and stop using the Service at any time, following this procedure:

  • By contacting the owner at the contact details in this document.

Suspension and cancellation of accounts

The Owner reserves the right to suspend or cancel a User account at any time at his discretion and without notice in the following cases:

the User has violated these Terms; and / or

access to this Website by the User may cause prejudice to the Owner, other Users or third parties; and / or

the use of this Website by the User may result in violation of laws or regulations; and / or

in case of investigations by the judiciary or government procedures; and / or

if the User account or the use made of it are considered, in the sole discretion of the Owner, inappropriate, offensive or contrary to these Terms.

Suspension or cancellation of the account does not give the User any right to compensation, reimbursement or compensation.
The suspension or cancellation of an account for reasons attributable to the User does not exempt the User from paying any fees or prices that may be applicable.

Content on this Website

Unless otherwise specified or clearly recognizable, all content available on this Website is owned by or provided by the Owner or its licensors.

The Owner takes the utmost care to ensure that the content available on this Website does not violate the applicable legislation or third-party rights. However, this cannot always be achieved.
In such cases, without prejudice to the rights and claims that can be legally exercised, Users are asked to submit the related complaints using the contact details specified in this document.

Rights to the contents of this website

The Owner holds and expressly reserves all intellectual property rights on the aforementioned contents.

Users are not authorized to use the contents in any way that is not necessary or implicit in the correct use of the Service.

In particular, but without exclusions, Users are prohibited from copying, downloading, sharing beyond the limits specified below, modifying, translating, processing, publishing, transmitting, selling, granting sublicenses, transforming, transferring / alienating to third parties or creating works derived from the content available on this Website, to allow third parties to undertake such activities through their User account or device, even without their knowledge.

If expressly indicated on this Website, the User is authorized to download, copy and / or share certain content available on this Website exclusively for personal and non-commercial purposes and on condition that the attribution of the authorship of the work is observed as well as the indication of any other relevant circumstances requested by the Data Controller.

The limitations and exclusions provided by the copyright law remain valid.

Access to external resources

Through this Website, Users may have access to resources provided by third parties. Users acknowledge and accept that the Owner has no control over these resources and therefore is not responsible for their content and availability.

The conditions applicable to resources provided by third parties, including those applicable to any concessions of rights to contents, are determined by the third parties themselves and regulated in the relative terms and conditions or, in their absence, by law.

Permitted use

This Website and the Service may only be used for the purposes for which they are offered, according to these Terms and in accordance with applicable law.

It is the sole responsibility of the User to ensure that the use of this Website and / or the Service does not violate the law, regulations or rights of third parties.

Therefore, the Owner reserves the right to take any suitable measure to protect its legitimate interests, and in particular to deny the User access to this Website or the Service, to terminate contracts, to denounce any reprehensible activity carried out through this Site. Web or the Service to the competent authorities – p. es. the judicial or administrative authority – whenever the User puts in place or there is a suspicion that he puts in place:

  • violations of the law, regulations and / or terms;
  • injury to third party rights;
  • deeds that can considerably prejudice the legitimate interests of the Data Controller;
  • offenses to the Owner or to a third party.

“Word of mouth”

This Website allows Users to receive benefits if, thanks to their recommendation, a new User purchases a Product offered on this Website.
To take advantage of this opportunity, the User can invite friends to purchase Products on this Website. by sending them a special code provided by the Owner. Each code can be redeemed only once.
If one of the persons invited by purchasing a Product on this Website decides to redeem an invitation code, the User who invited it will receive the advantage or benefit (such as, for example: a discount, an additional service, an upgrade etc. ) indicated on this Website.
The invitation codes may only be usable for some Products among those offered on this Website.

The Owner reserves the right to terminate the offer at any time at his discretion.

Although there is no limit to the number of people who can be invited, the number of benefits or benefits that each User can receive for an equal number of redeemed invitation codes may be subject to a maximum limit.


Paid products

Some of the Products offered on this Website, as part of the service, are provided for a fee.

The tariffs, duration and conditions applicable to the sale of these Products are described below and in the respective sections of this Website.

To purchase the Products, the User is required to register or log in to this Website.

Product description

Prices, descriptions and availability of the Products are specified in the respective sections of this Website and are subject to change without notice.

Although the Products on this Website are presented with the utmost technically possible accuracy, representation on this Website by any means (including, as appropriate, graphic materials, images, colors, sounds) is to be understood as a mere reference and not implies no guarantee regarding the characteristics of the purchased Product.

The characteristics of the selected Product will be specified during the purchase procedure.

Purchase procedure

Each phase, from the choice of the product to the forwarding of the order, is part of the purchase procedure.

The purchase procedure includes the following steps:

  • Users are asked to choose the desired Product and to verify their purchase choice.
  • After checking the information visible in the purchase choice, Users can place the order by forwarding it.

Sending the order

Sending the order involves the following:

  • The sending of the order by the user determines the conclusion of the contract and gives rise to the obligation of the User to pay the price, taxes and any further charges and expenses, as specified in the order page.
  • In the event that the purchased Product requires an active contribution from the User, such as the supply of information or personal data, specifications or special requests, the forwarding of the order also constitutes the obligation of the User to collaborate with accordingly.
  • Once the order has been sent, Users will receive a confirmation of receipt of the order.

All notifications relating to the purchase procedure described above will be sent to the email address provided by the User for this purpose.


During the purchase procedure and before placing the order, Users are duly informed of all the commissions, taxes and costs (including any shipping costs) that will be charged to them.

The prices on this website are shown:

  • commissions, taxes and applicable costs excluded or included, depending on the section that the User is browsing.

Promotions and discounts

The Owner may offer special discounts or promotions for the purchase of the Products. These promotions or discounts are always subject to the requirements and terms and conditions set out in the relevant section of this website.

Promotions and offers are always granted at the owner’s sole discretion.

Repeated or periodic promotions or discounts do not constitute any claim or right that may be activated by Users in the future.

Depending on the case, the discounts and promotions are valid for a certain period of time or while stocks last. Unless otherwise specified, if a promotion or discount is limited in time, the time frames refer to the time zone of the owner’s office, as indicated in the contact details in this document.

Means of payment

The details of the accepted means of payment are highlighted during the purchase procedure.

Some means of payment are linked to additional conditions or involve additional costs. Detailed information is given in the relevant section of this website.

All payments are managed independently by third party services. Therefore, this Website does not collect payment data – such as credit card numbers – but receives a notification once the payment has been successful.

In the event that the payment made by one of the available means fails or is refused by the payment service provider, the Owner is not obliged to execute the order. Any costs or commissions resulting from the failed or refused payment are charged to the User.

Installment payment

The purchase price can be paid in two or more installments, in the terms specified on this website or otherwise communicated by the owner.
Certain Products may be excluded from this payment method.
In the event that the User defaults to only one of the payment installments, the entire amount due will be immediately due and payable.

Virtual Currency for exclusive use on this Website

On this Website it is possible to make some payments using a Virtual Currency. Unless otherwise specified, this Virtual Currency is not marketable, convertible or redeemable with any traditional currency, digital currency, goods or other values.

By purchasing the Virtual Currency, Users acknowledge and accept that it can only be used in the context of this Website for the purposes expressly authorized by the Owner in the context of its Services. Users also acknowledge and accept that such Virtual Currency cannot be transferred, purchased, sold or exchanged outside the Service.

Consequently, Users cannot sublicense, exchange, sell or attempt to sell the Virtual Currency in exchange for money or exchange the Virtual Currency for any type of value outside of the specific offer of the Owner on this Website. Any activity o prohibited transaction will be considered void and ineffective and may result in legal action against the User.

In the event of termination of the contract or termination of the account for any cause attributable to the User, any residual Virtual Currency not yet used will expire and will not be refunded in any way.

Authorization for future payments via PayPal

In the event that the User authorizes the PayPal function that allows future purchases, this Website will store an identification code linked to the User’s PayPal account. In this way, this website can automatically process payments for future purchases or for the payment of periodic installments of a previous purchase.

The authorization can be revoked at any time by contacting the owner or by changing the personal settings of PayPal.

Purchase on the app store

This Website or certain Products for sale on this Website must be purchased through a third party app store. In order to make these purchases, users are asked to follow the instructions in the relevant app store (for example, “Apple App Store” or “Google Play”). This information may vary depending on the specific device used.

Unless otherwise specified, purchases made through third-party online stores are also subject to the terms and conditions of such third parties. These terms and conditions prevail in any case of inconsistency or conflict with these Terms.

Therefore, Users who make purchases through these third party online stores are asked to carefully read and accept the related terms and conditions of sale.

Retention of title

Until the owner receives the payment of the full purchase price, the User does not acquire ownership of the Products ordered.

Use rights reserve

Until the owner receives the payment of the full purchase price, the user does not purchase the rights of use of the ordered products.


Delivery of digital content

Unless otherwise specified, the digital content purchased on this Website is delivered via download on the device or devices chosen by the User.

Users acknowledge and accept that, in order to download and / or use the Product, the chosen device or devices and the respective software (including operating systems) must be legal, commonly used, updated and in line with current market standards .

Users acknowledge and accept that the possibility of downloading the purchased Product may be limited in time and space.

Provision of services

The service purchased will be performed or made available within the times indicated on this Website or in the manner communicated before placing the order.

Duration of the contract

Trial period

Users have the opportunity to try this website or individual products for free for a specific and non-renewable trial period. Some features or functionality of this Website may not be available during the trial period.
Further conditions applicable to the trial period, including its duration, will be explained on this Website.

The trial period ends automatically and does not transform into any paid Product unless the User intentionally purchases it.


Thanks to the subscription, the User receives a Product continuously or periodically for a certain period of time.

Paid subscriptions start on the day the cardholder receives the payment.

To keep the subscription active, the User is required to pay the periodic compensation requested promptly. Otherwise, the service may be stopped.

Termination of open-ended subscriptions

Permanent subscriptions can be terminated at any time by sending a clear and unequivocal notice of cancellation to the Owner, using the contact details provided in this document.
The termination will take effect 5 days after receipt of the notice of cancellation by the Owner.

User rights

Right of withdrawal

Except for exceptions, the User may have the right to withdraw from the contract within the term specified below (usually 14 days) for any reason and without justification. The User can find more information on the right of withdrawal in this section.

Who enjoys the right of withdrawal

If one of the exceptions listed below does not apply, Users who act as European Consumers are legally entitled to withdraw from contracts concluded online (distance contracts) within the period of time applicable to the specific case for any reason and without the need for justification .

Users who do not meet these requirements do not enjoy the rights described in this section.

Exercise of the right of withdrawal

To exercise the right of withdrawal, the User must send the Owner an unequivocal communication of his intention to withdraw from the contract.

To this end, the User can use the standard withdrawal form found in the definitions section of this document. However, the User is free to express his intention to withdraw from the contract in any other suitable form. In order to respect the period within which the right must be exercised, the User must send the withdrawal declaration before the withdrawal deadline expires.

When does the withdrawal deadline expire?

  • In the case of contracts relating to the provision of a service, the withdrawal period expires after 14 days from the day of conclusion of the contract, unless the User has renounced the right of withdrawal.
  • In the case of contracts for the purchase of digital content not provided on a material medium, the withdrawal period expires after 14 days from the day of conclusion of the contract, unless the User has renounced the right of withdrawal.

Effects of withdrawal

The Owner reimburses all payments received including, if made, those relating to delivery costs to Users who have correctly exercised the right of withdrawal.

However, the greater cost deriving from the choice of a particular delivery method different from the cheaper standard delivery offered by the Owner, will remain the responsibility of the User.

The refund takes place without undue delay and in any case within 14 days from the day on which the Owner was informed of the User’s decision to withdraw from the contract. Unless otherwise agreed with the User, the refund is made using the same payment method used for the initial transaction. The User does not have to bear any costs as a consequence of the withdrawal.

… On contracts relating to a service

If the User exercises the right of withdrawal after requesting that the provision of the service begin before the expiry of the withdrawal period, the User will be required to pay the Owner a fee proportionate to the part of the service provided until the moment in which the The user has informed the owner of his intention to withdraw from the entire service provided by the contract.

The compensation will be calculated on the basis of the contractually agreed price and will be proportional to the part of the service provided up to the moment in which the User exercises the withdrawal with respect to the entire service provided by the contract.

Exceptions to the right of withdrawal

There is no right of withdrawal from contracts:

  • to provide services after the service has been completely performed, when the execution began with the express consent of the User and with the acceptance of losing the right of withdrawal following the complete execution of the contract;
  • the supply of digital content on non-material support, when the execution began with the express consent of the User and with the acceptance of losing the right of withdrawal;

Limitation of Liability and Indemnity

Australian users

Limitation of liability

Nothing in these Terms excludes, limits or modifies any guarantee, condition, indemnity, right or protection that the User may have under the Competition and Consumer Act 2010 (Cth) or other similar state and territorial laws and which constitutes a right which cannot in any way be excluded, limited or modified (right cannot be excluded). To the maximum extent permitted by law, our liability to you, including liability for violation of a non-excludable right and any other liability not otherwise excluded under these Terms and Conditions, is limited, at the discretion of the Owner, to a new supply of services or to pay the cost of repeating their supply.

USA users

Warranty disclaimer

This website is provided strictly in the state in which it is located and subject to availability. The use of the Service is at the User’s risk. To the maximum extent permitted by law, the Data Controller expressly excludes conditions, agreements and guarantees of any kind – whether they are expressed, implicit, statutory or otherwise, including, but not limited to, any implied warranties of merchantability, of fitness for a particular purpose or non-violation of the rights of third parties. No advice or information, whether oral or written, that the User has obtained from the Owner or through the Service will create guarantees not expressly provided for in this document

Without prejudice to the foregoing, the Owner and his subordinates, affiliates, officers, agents, brand owners, partners, suppliers and employees do not guarantee that the content is accurate, reliable or correct; that the Service will be available, uninterrupted and secure, at any particular time or place; that any defects or errors will be corrected; or that the Service is free from viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Service is downloaded at the User’s risk and danger and the User is solely responsible for any damage to the IT system or mobile device or for the loss of data resulting from this operation or from the use of the Service by the User.

The Owner does not guarantee, approve, guarantee or assume responsibility for any product or service advertised or offered by third parties through the Service nor any website or service connected via hyperlinks. Furthermore, the Data Controller does not take part in or in any way monitor any transaction between Users and third party suppliers of products or services.

The Service may become inaccessible or not function properly with the User’s browser, device and / or operating system. The Owner cannot be held responsible for any damage, whether perceived or actual, deriving from the content, operation or use of the Service.

Federal laws, some states and other jurisdictions do not allow the exclusion and limitation of certain implied warranties. The above exclusions may not apply to Users. This Agreement gives Users special legal rights. Users may enjoy additional rights which vary from state to state. The limitations and exclusions provided for in this Agreement apply within the limits established by law.

Limitation of liability

To the maximum extent permitted by applicable law, the Owner and his subordinates, affiliates, officers, agents, brand owners, partners, suppliers and employees may under no circumstances be held responsible for

  • any indirect, intentional, collateral, particular, consequential or exemplary damage, including, but not limited to, damage resulting from the loss of profits, goodwill, use, data or other intangible losses, deriving from or relating to use, or the inability to use the Service; is
  • any damage, loss or injury resulting from hacking, tampering or other access or unauthorized use of the Service or User account or the information contained therein;
  • any error, lack or inaccuracy in the contents;
  • personal injury or material damage, of any nature, resulting from the access or use of the Service by the User;
  • any unauthorized access to the owner’s security servers and / or any personal information stored there
  • any interruption or termination of transmissions to or from the Service;
  • any bugs, viruses, trojans or similar that may be transmitted to or through the Service;
  • any error or omission in any content or for any loss or damage suffered as a result of the use of any published content, sent via email, transmitted or otherwise made available through the Service; and / or
  • the defamatory, offensive or illegal conduct of any User or third parties. In no case can the Owner and his subordinates, affiliates, officials, agents, brand owners, partners, suppliers and employees be held responsible for any request for compensation, proceedings, responsibility, obligation, damage, loss or cost for an amount greater than that paid by the User to the Owner during the previous 12 months, or for the duration of this Agreement between the Owner and the User, whichever is shorter.

This section on limitation of liability applies within the maximum limits permitted by law in the applicable jurisdiction, regardless of whether the alleged liability derives from the contract, unlawful act, negligence, strict liability or any other basis, even if the Owner had been advised of the possibility of such damage occurring. Some jurisdictions do not allow the exclusion or limitation of collateral and consequential damages, therefore the above limitations or exclusions may not apply to the User. These Terms confer specific legal rights on the User and the User may enjoy other rights that vary from jurisdiction to jurisdiction. The exceptions, exclusions or limitations of liability provided for in these Terms do not apply beyond the limits established by applicable law.


The User undertakes to defend, indemnify and hold harmless the Owner and his subordinates, affiliates, officers, agents, brand owners, partners, suppliers and employees from and against any claim or claim, damage, obligation, loss, responsibility, burden o debt and expenses, including, without limitation, legal fees and charges arising out of

  • the use or access to the Service by the User, including any data or content transmitted or received by the User;
  • the violation of these Terms by the User, including, but not limited to, any violations by the User of any declaration or guarantee provided by these Terms;
  • violation by the User of any third party rights, including, but not limited to, any rights relating to privacy or intellectual property;
  • violation by the User of any applicable law, rule or regulation
  • any content sent from the User’s account, including, but not limited to, misleading, false or inaccurate information and also including the case in which access is made by third parties with the User’s username and password or other measures security, if any;
  • the malicious conduct of the User; or
  • the violation of any legal provision by the User or its affiliates, officers, agents, brand owners, partners, suppliers and employees, within the limits permitted by applicable law

Common provisions

No implicit waiver

Failure by the Owner to exercise the rights of the law or claims deriving from these Terms does not constitute a waiver of the same. No waiver can be considered definitive in relation to a specific right or any other right.

Service interruption

To guarantee the best possible level of service, the Owner reserves the right to interrupt the Service for maintenance purposes, system updates or for any other modification, giving appropriate information to Users.

Within the limits of the law, the Owner reserves the right to suspend or completely terminate the Service. In the event of termination of the Service, the Data Controller will ensure that Users can extract their Personal Data and information according to the provisions of the law.

In addition, the Service may not be available for reasons that are beyond the reasonable control of the Owner, such as force majeure (e.g. strikes, infrastructure malfunctions, blackouts etc.).

Resale of the Service

Users are not authorized to reproduce, duplicate, copy, sell, resell or exploit this Website or the Service in whole or in part without the prior written consent of the Owner, expressed directly or through a legitimate resale program.

Privacy policy

Information on the processing of Personal Data is contained in the privacy policy of this Website.

Intellectual property

Without prejudice to any more specific provision contained in the Terms, the intellectual and industrial property rights, such as for example copyrights, trademarks, patents and models relating to this Website are held exclusively by the Owner or its licensors and are protected under the laws and international treaties applicable to intellectual property.

All trademarks – word or figurative – and any other distinctive sign, company, service mark, illustration, image or logo that appear in connection with this Website are and remain the exclusive property of the Owner or its licensors and are protected under of the international laws and treaties applicable to intellectual property.

Changes to the Terms

The Owner reserves the right to modify the Terms at any time. In this case, the Owner will give appropriate news of the changes to the Users.

The changes will affect the relationship with the User only for the future.

Continued use of the Service implies User acceptance of the updated Terms. If the User does not wish to accept the changes, he must cease using the Service. Failure to accept the updated Terms may result in the right of each party to withdraw from the Agreement.

The previous applicable version continues to govern the relationship until the User is accepted. This version can be requested from the Owner.

If required by applicable law, the Data Controller will specify the date by which changes to the Terms will take effect.

Contract assignment

The Owner reserves the right to transfer, assign, dispose of, novate or contract individual or all rights and obligations according to these Terms, having regard for the legitimate interests of the Users.

The provisions relating to the modification of these Terms apply.

The User is not authorized to assign or transfer his rights and obligations according to the Terms without the written consent of the Owner.


All communications relating to the use of this Website must be sent to the addresses indicated in this document.

Safeguard clause

If any of the provisions of these Terms should be or become null or ineffective under the applicable law, the nullity or ineffectiveness of this provision does not cause ineffectiveness of the remaining provisions, which therefore remain valid and effective.

European users

If a provision of these Terms should be or become null, invalid or ineffective, the parties will endeavor to amicably identify a valid and effective provision replacing the null, invalid or ineffective one.
In the event of failure to agree within the aforementioned terms, if permitted or required by applicable law, the null, invalid or ineffective provision will be replaced by the applicable legal framework.
Without prejudice to the foregoing, the nullity, invalidity or ineffectiveness of a specific provision of these Terms does not entail nullity of the entire Agreement, unless the null, invalid or ineffective provisions within the framework of the Agreement are essential or of such importance, that the parties would not have concluded the contract if they had known that the provision would have been invalid, or in cases where the residual provisions would entail an excessive and unacceptable burden for one of the parties.

USA users

Any invalid or ineffective provision will be interpreted and adapted to the extent necessary to make it valid, effective and in accordance with the original purpose.
These Terms constitute the entire agreement between the User and the Owner with reference to the regulated object and prevail over any other communication, including any previous agreements, between the parties regarding the regulated object.
These Terms will be implemented to the fullest extent permitted by law

Applicable law

The Terms are governed by the law of the place where the Owner is established, as indicated in the relevant section of this document regardless of the conflict rules.

Exception for European Consumers

However, regardless of the foregoing, if the User acts as a European Consumer and has habitual residence in a country whose law provides for a higher level of consumer protection, this higher level of protection prevails.


The exclusive competence to know any controversy deriving from or in connection with the Terms lies with the judge of the place where the Owner is established, as indicated in the relative section of this document.

Exception for European Consumers

The foregoing does not apply to Users who act as European Consumers or Consumers located in Switzerland, Norway or Iceland.

Dispute resolution

Friendly settlement of disputes

Users can report any disputes to the Owner, who will try to resolve them amicably.

Although the right of Users to take legal action remains unaffected, in case of disputes concerning the use of this Website or the Service, Users are asked to contact the Owner at the addresses indicated in this document.

The User can address his / her complaint to the owner’s e-mail address indicated in this document, including a brief description and, if applicable, the details of the order, purchase or account concerned.

The Data Controller will process the request without undue delay and within 21 days of its receipt.

Dispute resolution platform with Consumers

The European Commission has introduced an online platform for alternative dispute resolution that favors the out-of-court settlement of disputes relating to and arising from online sales and service contracts.

Therefore, every European Consumer can use this platform to resolve any dispute arising from contracts concluded online. The platform is available here .

Definitions and legal references

This Website (or this Application)

The structure that allows the provision of the Service.


Any legally binding or contractual relationship between the Owner and the User governed by the Terms.

Commercial User

Any User who does not correspond to the definition of Consumer.

European (or Europe)

Defines a User physically present or with registered office in the European Union, regardless of nationality.

Standard withdrawal form

Addressed to:

NoNeat by Marchetti Stefano | Via Cavalieri di V. Veneto, 26 – 25039 Travagliato VAT number: IT 04182620981 – REA number: BS 594911

Hereby I / we notify the withdrawal from my / our contract of sale of the following goods / services:

_____________________________________________ (insert here a description of the goods / services from which you intend to withdraw)

  • Ordered on: _____________________________________________ (insert date)
  • Received on: _____________________________________________ (insert the date)
  • Name of the consumer (s): _____________________________________________
  • Address of the consumer (s): _____________________________________________
  • Date: _____________________________________________

(sign only if this form is notified in hard copy)

Owner (or Us)

Indicates the natural or legal person who provides this Website and / or offers the Service to Users.


A good or service that can be purchased through this Website, such as a material good, digital files, software, booking services etc.

The sale of a Product can be part of the Service, as defined above.


The service offered through this Website as described in the Terms and on this Website.


All the conditions applicable to the use of this Website and / or the provision of the Service as described in this document as well as in any other document or agreement connected to it, in the most updated version respectively.

User (or You)

Indicates any natural person who uses this Website.

Virtual currency

A non-monetary value with which the User can purchase specific Products offered on this Website under the conditions specified by the Owner. These values ​​can be represented by codes, tokens, digital images etc.


Any natural person who, as a User, uses goods or services for personal purposes and, in general, acts for purposes unrelated to his business, commercial, craft or professional activity.

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